Job Code: TFT-OTH-367
Position Type: Full Time
Department: Other
Location: Bangalore
CLIENT PROFILE
Our client blends industry experience with strong domain knowledge, insights and best practices to deliver comprehensive business solutions. The executive leadership team collectively has over 250 years of experience in the industry, which gives the edge to provide consulting services and manage business processes for their clients. They take pride in being a exceptional performer in customer service delivery, endorsed by their clients.
Role and Responsibilities
- Demonstrates effective, clear, and professional written and oral communication.
- Offers support in advertising to sellers registered on Amazon who are active on ads panel.
- Monitors the performance of activated advertisements through virtual light account management services.
- Delivers prompt and effective service to sellers and merchants, ensuring proper escalation of any issues they may encounter.
- Maintains a consistently positive and professional demeanor, presenting the company in a favorable light and adeptly handling sensitive issues.
- Demonstrates strong time-management skills, working independently while utilizing departmental resources, policies, and procedures.
- Contributes to fostering a positive team environment, proactively assisting team members with challenging interactions when needed.
Qualifications:
- A bachelor's degree is mandatory.
- A minimum of 0 to 2 years of relevant experience is required for individuals without a management degree, in fields such as Sales, E-commerce, Customer Support, Ads Sales, Digital Ads, or Cold Calling.
Skills:
- Proficiency in both verbal and written communication in English and Hindi is Mandate, with knowledge of a regional language considered an additional advantage.
- Technical proficiency, particularly in Computers and the Internet, is a prerequisite.
Additional Notes
- Ads Certification is a added advantage.
CTC Range
2.4 - 3Lpa